After you reach out by expressing interest, we will send out an intake form to be filled in. It covers contact information, medical and mental health history, current issues and therapy goals. This helps us get a preliminary understanding of your needs.

An intake session is typically about 75 minutes long and it involves rapport building, discussing confidentiality, what to expect from therapy, exploring your background, and setting therapy goals. The therapist conducts an informal assessment to understand your background, presenting concerns, and factors that may affect mental health. Together, you and your therapist can outline assessments (if any), specific goals and desired outcomes for therapy.

Therapy sessions take place on a scheduled basis (weekly or biweekly). In each session, you and the therapist work on specific issues, thoughts, and behaviours, building self-awareness and coping strategies.

Progress review: The therapist periodically reviews progress with you, adjusting strategies or refocusing on areas that need additional support. This ensures that therapy remains responsive to the client’s changing needs.

Homework or Practice Exercises: The therapist may assign exercises between sessions to help you practice new skills in real-life situations.

Feel free to discuss with your therapist during your sessions. Openly discussing your concerns is one of the most important parts of the therapy. Therapy is meant to be a non-judgemental space where you can share honestly about your thoughts, feelings, and any doubts or concerns you have – even about the therapy itself.

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REMEMBER

Therapy is not a quick fix like medicine—it’s a process that takes time. We encourage openly talking about concerns because it helps build trust, gain clarity, and develop effective coping strategies. Attending at least 3-5 sessions allows time to explore deeper issues, understand patterns, and see meaningful progress. Growth takes time, and therapy works best when given the space to unfold.

At Minds in Bloom Psychology Services, we prioritise the privacy and confidentiality of our clients. Rest assured, our personal information and session details are protected in accordance with professional ethics and legal requirements in Malaysia.

Confidentiality

All information shared during sessions is strictly confidential and will not be disclosed without your consent, except in cases where:

• There is a risk of harm to yourself or others.
• Legal obligations require disclosure (e.g., court orders).
• Child abuse, elder abuse, or other vulnerable person protection laws apply.

How long we retain your data?

Client records, including assessment reports and session notes, are securely stored for at least 7 years from the last date of service, as per professional guidelines.For minors, records are retained until they reach at least 21 years old (whichever is longer).After the retention period, records will be securely deleted or destroyed.

What rights you have over your data?

• Request access to your records (subject to ethical and legal considerations).
• Ask for corrections to inaccurate or outdated information.
• Withdraw consent for data collection (except where required for legal or ethical reasons).

Where your data is sent or stored?

All personal data is stored securely in password-protected electronic systems or locked physical storage.We do not share your data with third parties unless required by law or with your written consent.If digital services (e.g., online therapy platforms) are used, necessary safeguards are in place to protect your confidentiality.

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